FAQ
Our Immigration Service (IASA) is representative of Aruba’s overall dedication to unmatched hospitality. We strive to ensure that every experience, even from that very first encounter, properly conveys our appreciation for all our many visitors.
Along with offering a welcoming smile, IASA plays the essential role of securing your safety, in looking after all the details that provide for individual security as well as for the wellbeing of the general community and environment. In this way, IASA contributes to our end goal of affording you a carefree, truly remarkable vacation experience.
From the moment you step on island, IASA is there for you, securing your safety, and offering the first of many warm “bonbini” greetings you can look forward to receiving on Aruba.
The objective of the Immigration Service / IASA is:“Ensuring an optimal border control, that is to monitor the compliance with the Admission Decree and its implementing regulations, as is stated in the admission, expulsion, and deportation Ordinance.”
The duties of the Immigration Service / IASA are as followed:Notification in connection with the recording and disclosure of personal data through the official online Immigration Platform also referred to as Embarkation and Disembarkation-card (ED-card) program. The data collected through the online Immigration Platform relates to your entry into Aruba as a traveler and/or resident. The data shall be saved in a personal data register, which shall only be used for the aforementioned purpose.
The term “personal data register” shall mean a coherent collection of personal data relating to different persons, either kept in an automated way or created systematically with a view to the efficient consultation of such data. The term “personal data” on its turn shall mean data that can be traced back to an individual natural person. The term “holder” shall mean the person having control over a personal data register while finally the term “data processor” shall have the following meaning: the person having control over all or part of the equipment with which a personal data register is kept of which he is not the holder.
Within the holder's organization, information from the personal data register shall only be disclosed to persons allowed to receive such data by virtue of their duties. The holder shall at all times take technical and organizational measures required to protect a personal data register against loss or corruption of the data and against the unauthorized retrieval, modification, or disclosure thereof. A similar duty shall lie with the data processor in relation to all of the equipment or the part of the equipment under his or her or its control.
Data from a personal data register shall only be disclosed to a third party to the extent such disclosure arises from (i) the purpose of the register, (ii) is required by law, or (iii) is made with the permission of the registered person. For purposes of scientific research or statistics or by virtue of an urgent and important reason, data may be disclosed to a third party, upon request and subject to identification of the purpose for which such disclosure is requested, to the extent (i) the purpose for which the disclosure is requested does not conflict with the law or public order, (ii) the disclosure is reasonably in agreement with such purpose, (iii) the disclosure does not disproportionately harm the privacy of the registered person. The aforementioned shall not apply to the extent a holder is subject to a duty of confidentiality by virtue of an office, profession, or legal rule. At the request of the registered person, a holder shall refrain from disclosing data related to the registered person.
If the disclosure of information from a personal data register requires permission of the registered person, such permission may only be given in writing. Permission may be related to one single case or to a limited category of cases and shall be described in detail in the document. Permission however may be withdrawn in writing at any time. An important note is that data from a personal data register kept by or on behalf of (the Government of) Aruba may, upon request, be disclosed to persons or authorities with public-law duties, to the extent they need such information to perform their duties and the privacy of the registered persons is not disproportionately harmed by such disclosure.
The person whose personal data has been entered into the register may request the holder in writing to correct, complete, or remove such data if they are factually incorrect, are incomplete or irrelevant to the purpose of the register, or appear in the register in violation of a statutory provision. The request shall include the changes to be made. Within two (2) months after receiving such a request, the holder shall notify the person who filed it, in writing, whether or to what extent the holder will comply with the subject request.
Data protection statement
Personal data collection/disclosure online ED application program
The data collected through the online Immigration Platform to and is used in connection with your entry into Aruba as a tourist and is stored for a period of 5 years. The health related data collected from the Resident will be destroyed after entry to Aruba. Your medical data is collected by the Aruban National Health Authority for the sole purpose of safeguarding the Public Health in Aruba, on the basis of temporary emergency measures taking by the Aruban government in relation to COVID19. Your medical data will only be stored at our secured database for the duration of your visit to Aruba and will be destroyed immediately afterwards, all in accordance to personal data protection protocols.
The aforementioned data shall be saved in a personal data register. The term “personal data register” shall mean a coherent collection of personal data relating to different persons, either kept in an automated way or created systematically with a view to the efficient consultation of such data. The term “personal data” on its turn shall mean data that can be traced back to an individual natural person. The term “holder” shall mean the person having control over a personal data register. The term “data processor” shall mean the person having control over all or part of the equipment with which a personal data register is kept of which he is not the holder.
Within the holder's organization, information from the personal data register shall only be disclosed to persons allowed to receive such data by virtue of their duties. The holder shall at all times take technical and organizational measures required to protect a personal data register against loss or corruption of the data and against the unauthorized retrieval, modification, or disclosure thereof. A similar duty shall lie with the data processor in relation to all of the equipment or the part of the equipment under his or her or its control.
Data from a personal data register shall only be disclosed to a third party to the extent such disclosure arises from (i) the purpose of the register, (ii) is required by law, or (iii) is made with the permission of the registered person. For purposes of scientific research or statistics or by virtue of an urgent and important reason, data may be disclosed to a third party, upon request and subject to identification of the purpose for which such disclosure is requested, to the extent (i) the purpose for which the disclosure is requested does not conflict with the law or public order, (ii) the disclosure is reasonably in agreement with such purpose, (iii) the disclosure does not disproportionately harm the privacy of the registered person. The aforementioned shall not apply to the extent a holder is subject to a duty of confidentiality by virtue of an office, profession, or legal rule. At the request of the registered person, a holder shall refrain from disclosing data related to the registered person.
If the disclosure of information from a personal data register requires permission of the registered person, such permission may only be given in writing (see below). Permission may be related to one single case or to a limited category of cases and shall be described in detail in the document. Permission however may be withdrawn in writing at any time. An important note is that data from a personal data register kept by or on behalf of (the Government of) Aruba may, upon request, be disclosed to persons or authorities with public-law duties, to the extent they need such information to perform their duties and the privacy of the registered persons is not disproportionately harmed by such disclosure.
The person whose personal data has been entered into the register may request the holder in writing to correct, complete, or remove such data if they are factually incorrect, are incomplete or irrelevant to the purpose of the register, or appear in the register in violation of a statutory provision. The request shall include the changes to be made. Within two (2) months after receiving such a request, the holder shall notify the person who filed it, in writing, whether or to what extent the holder will comply with the subject request. The personal data of the registered person shall be used to the extent that a contractual relationship is to be established with such person, or provisions of such an agreement are to be specified or changed.
Data transmission and logging for system and statistical purposes
In connection with COVID-19 and related to safeguarding the public health of Aruba, your data will be shared with the Aruba Health Authorities.
When you access this website, your Internet browser automatically sends data to our web server for technical reasons. This data includes the date and time of access, the URL of the referring website, the requested file, the quantity of data sent, browser type and version, operating system and your IP address. By clicking the below “I agree” button you give permission for this data transmission, logging and use. This data is stored separately from other data entered when using our site. It is therefore not possible for us to assign this data to any given person. The Aruba Tourism Authority analyzes this data for statistical purposes. By clicking the below “I agree” button you give permission for both the disclosure of data to and the aforementioned use of said data by the Aruba Tourism Authority. By clicking you also confirm that the permission shall be deemed as having been given in writing.
Personal Data usage
To the extent necessary your personal data is used in connection with our Internet service (the use thereof) and also for accounting purposes. This includes, in particular, data for user identification purposes and data related to the period and scope of use of our service. For advertising and market research purposes performed by the Aruba Tourism Authority but also user-oriented design of our Internet service, usage profiles may be generated using pseudonyms. It is not allowed to link usage profiles to data relating to bearers of pseudonyms. By clicking the below “I agree” button you give permission for both the disclosure of data to and the aforementioned use of said data by the Aruba Tourism Authority. By clicking you also confirm that the permission shall be deemed as having been given in writing.
Right to information
As a user of our Internet service you have the right to at all times receive information on the data stored about you or your pseudonym. If you so request we will provide you with this information electronically.
Contact Us.
If you have questions regarding the online ED-card, please visit our FAQ section. In the case that you are unable to find an answer to your question, please contact us at support@aruba.com
We welcome your arrival, and want to ensure your safe, trouble-free entry into the country of Aruba. Please note that travel documents must be up to date as well as in order before you begin your journey.
Along with supplying the necessary information preceding your visit, the following documents are necessary to enter Aruba:
*A visa is required of all visitors, with the exception of those travelers who hold a valid residence permit (temporary, permanent, or multiple visa) from any of the following countries:
Please consult the appropriate consular authorities to obtain a visa before you begin the online Embarkation and Disembarkation (ED) application process.
Are you sure you wish to answer yes to this question?
With the provided answer you will not be allowed to board. Make sure to review your answers before submitting.
Reminder: this form needs to be completed truthfully and deliberately omitting the truth is sanctioned by the applicable rules and regulations of Aruba.
PLEASE NOTE THAT IF YOU HAVE SELECTED YES, YOU SHOULD USE THE SAME PASSPORT YOU REGISTERED WHEN LEAVING TO AND FROM ARUBA
